Just a moment - the content is loading …
Booking & offers
Home // Your apartment // Information from A to Z

Everything you need to know from A to Z

Important info at a glance

Find an overview of the most important information about your holiday home in Zillertal here. If you have any questions, we are always available!

Read more

Arrival

Find all information about your arrival here.

Bank details

Account holder: JB Beteiligungen Srl
IBAN: AT38 5700 0300 5542 6152
BIC: HYPTAT22XXX

Please provide your name, the reservation number, and the booking period.

Cancellation policy

For cancellations or changes made up to 90 days before the date of arrival, the contract can be cancelled by unilateral declaration by the contracting parties without cancellation fee.

For cancellations and changes made from 89 to 30 days before arrival, we charge 40% of the agreed booking price.

For cancellations and changes made from 29 to 8 days before arrival, we charge 70% of the agreed booking price.

For cancellations and changes made 7 or less days before arrival, as well as for no-shows, we charge 100% of the agreed booking price.

We recommend that you take out travel insurance.

Check-in/check-out

The apartments are usually available from 3 p.m. on the day of arrival. If you will arrive later, please let us know in advance. On the day of departure, we ask you to vacate the apartment by 10 a.m.

Deposit/Remaining amount

We kindly ask you to transfer the deposit of 20% of the room rate to our bank account within 7 days after booking. You will receive an e-mail with the request to transfer the remaining amount 3 weeks before the beginning of your stay.

Digital Guest Map

Our Digital Guest Map grants you access to all the important information of the Hochfeldhof. You can also conveniently order bread rolls and our breakfast basket, browse through our newspaper, and check timetables, restaurant recommendations, and nearby shopping facilities. Everything is available online – for maximum comfort and a truly enjoyable holiday experience.

Distances

  • Ski bus stop in front of the hotel
  • Train station 2.5km away
  • Bus stop 0.5km away
  • Town centre 2.5km away
  • Restaurant 1km away
  • Swimming pool 2.5km away
  • Lake/pond 1.5km away
  • Ski lift 0.7km away
  • Cross-country skiing trail 0.5km away

Gym

Treadmill, rowing machine, exercise bike, and much more – the door to our gym is always open.

Internet

We have fibre-optic internet on our farm. Perfect for digital nomads, chilling out in between activities, or a quick weather check before your next mountain adventure.

Parking

There are plenty of open parking spaces at your disposal as well as our new garage.

Payment methods

We only accept bank transfers for the payment of the holiday rate. For additional services on site, you can pay in cash or by debit and credit card.

Pets

While we love animals more than anything, pets are unfortunately not allowed in our apartments. Plenty of animal playmates await you on our farm.

Registration form

To register as a holiday guest, we need some information from you. The sooner we have this information, the faster we can take care of you here. Filling out the registration form is easy. Just click here.

Sauna

In winter, the sauna is heated daily from 3.30 p.m. to 8 p.m., in summer we are happy to switch it on for you on request. Sauna towels are available in the sauna. You can hire a bathrobe for an extra fee.

Smoking

Smoking is not allowed in our buildings. Please use the balconies and terraces for your smoke break.

Tourist tax

The tourist tax is €1.80 per person per night (from 15 years old). From 01.12.2024, the tourist tax will be €2.60 per person per night (from 15 years old).

Zell-Gerlos Guest Card

Our gift to our guests: the Zell-Gerlos Guest Card. Look forward to discounts on numerous leisure activities: from amusement parks and museums to adventure pools and mountain cableways.

If you still have questions, you can always get in touch with us!

1/1
Hochfeldhof
The Josef Brindlinger family // Hochfeldweg 33
6280 Zell am Ziller // Austria
VAT no.: ATU72487604
T +43 676 847717709 // info@hochfeldhof.at