Everything you need to know from A to Z
Important info at a glance
Find an overview of the most important information about your holiday home in Zillertal here. If you have any questions, we are always available!
Arrival
Find all information about your arrival here.
Bank details
Account holder: JB Beteiligungen Srl
IBAN: AT38 5700 0300 5542 6152
BIC: HYPTAT22XXX
Please provide your name, the reservation number, and the booking period.
Cancellation policy
For cancellations or changes made up to 90 days before the date of arrival, we charge 40% of the agreed booking price.
For cancellations and changes made up to 30 days before the date of arrival, we charge 70% of the agreed booking price.
For cancellations and changes made in the last week before arrival, as well as for no-shows, we charge 90% of the agreed booking price.
Check-in/check-out
The apartments are usually available from 2 p.m. on the day of arrival. If you will arrive later, please let us know in advance. On the day of departure, we ask you to vacate the apartment by 10 a.m.
Deposit
We kindly ask you to transfer the deposit of 20% of the room rate to our bank account within 7 days after booking. This deposit will be retained as a handling fee in the event of cancellation. We recommend that you take out travel insurance.
Distances
- Ski bus stop in front of the hotel
- Train station 2.5km away
- Bus stop 0.5km away
- Town centre 2.5km away
- Restaurant 1km away
- Swimming pool 2.5km away
- Lake/pond 1.5km away
- Ski lift 0.7km away
- Cross-country skiing trail 0.5km away
Gym
Treadmill, rowing machine, exercise bike, and much more – the door to our gym is always open.
Internet
We have fibre-optic internet on our farm. Perfect for digital nomads, chilling out in between activities, or a quick weather check before your next mountain adventure.
Parking
There are plenty of open parking spaces at your disposal as well as our new garage.
Payment methods
We accept cash payments, advance bank transfers, as well as EC and credit cards.
Pets
While we love animals more than anything, pets are unfortunately not allowed in our apartments. Plenty of animal playmates await you on our farm.
Registration form
To register as a holiday guest, we need some information from you. The sooner we have this information, the faster we can take care of you here. Filling out the registration form is easy. Just click here.
Sauna
In winter, the sauna is heated daily from 4 p.m. to 9 p.m. while in summer, we will be happy to switch it on for you on request. You can hire a bathrobe and slippers from us (for a fee).
Smoking
Smoking is not allowed in our buildings. Please use the balconies and terraces for your smoke break.
Tourist tax
The tourist tax is €1.80 per person per night (from 15 years old).
Zell-Gerlos Guest Card
Our gift to our guests: the Zell-Gerlos Guest Card. Look forward to discounts on numerous leisure activities: from amusement parks and museums to adventure pools and mountain cableways.